RED5 Provides Rapid & Reliable Delivery to Your Door

“Here at RED5 we believe that when you order something on-line, you want it delivered quickly and reliably, every time. That’s why we use 1st Class Royal Mail, and DPD, the most secure and reliable couriers in the country. We don’t consider our job to be done until you’re holding your sparkling new gadget in your hot little hand.”Jonathan Elvidge, Managing Director.

All Orders Shipped Same Day

If we recieve your order before 3:30pm Mon-Fri  we will ship it on the same day subject to security checks and excluding bank holiday mondays. Orders recieved after 3:30pm Mon-Thurs will be shipped on the next day. Orders placed after 3:30pm on Friday, or over the weekend will be shipped on Monday morning. On the rare occasion it's a bank holiday weekend we will ship order placed over the bank holiday weekend on the Tuesday morning.

UK Mainland Delivery

We will use the most appropriate method of dispatch depending on the size, weight and value of your order, this may include a courier service which will require a signature on delivery. Please help us get your order to you first time by choosing the delivery method and address that suits you best.

Saver Delivery est 3-5 days £3.25 (small light items)

This is our discounted saver service which takes a few days longer than normal. It may not be available for all orders depending on the size, weight and value of your order and will usually be sent by Royal Mail second class post. Please wait for 10 days before contacting our Customer Services Team for help if your parcel has not arrived. Please choose one of our DPD delivery options if you require your parcel sooner. 

Standard Delivery 1-3 days £3.95

All orders placed before 3:30pm will usually be dispatched the same day subject to security checks. We will use the most appropriate method of dispatch depending on the size, weight and value of your order which may include a courier service which would require a signature on delivery. For orders dispatched via Royal Mail 1st Class Post please wait for 10 working days before contacting our Customer Service Team for help if your parcel has not yet arrived.

DPD Courier Delivery

DPD Next Day Delivery (Guaranteed) £5.95*

This delivery option is a tracked and signed for service so you can follow your parcel’s progress right up to your door! If you provide your email address and mobile phone number when registering with us, DPD will email/text you with a 1 hour delivery window so that you don’t have to wait in all day!

Orders placed before 3:30pm will be dispatched the same day and delivered the next working day (subject to availability and security checks). This method is fully trackable via DPD's website and a tracking number will be emailed to you after your goods have been dispatched. Please note: someone will need to be in to sign for your items. This is a next working day delivery, so if you place your order after 3:30pm on a Friday, your goods will be dispatched on Monday for delivery on Tuesday.

DPD Next Day AM Delivery (pre Noon) £7.95*

For an extra £2 you can specify if you want your order delivered in the morning. This delivery option is a tracked and signed for service so you can follow your parcel’s progress right up to your door! If you provide your email address and mobile phone number when registering with us, DPD will email/text you with a 1 hour delivery window so that you don’t have to wait in all day!

Orders placed before 3:30pm will be dispatched the same day and delivered the next working day before 12 noon (subject to availability and security checks). This method is fully trackable via DPD's website and a tracking number will be emailed to you after your goods have been dispatched. Please note: someone will need to be in to sign for your items. This is a next working day delivery, so if you place your order after 3:30pm on a Friday, your goods will be dispatched on Monday for delivery on Tuesday.

DPD Saturday Delivery £12.95*

Orders placed before 3:30pm on Friday will be dispatched the same day and delivered on Saturday (subject to availability and security checks). This method is fully trackable via DPD's website and a tracking number will be emailed to you after your goods have been dispatched. Please note: someone will need to be in to sign for your items.

 * Premium delivery services are not available to exception areas (Northern Ireland, Scottish Highlands and Islands, Channel Islands).and/or  the following postcode prefixes: IM, GY, JE, BT, FK, HS, G83, IV, KA 27-28, KW, PA, PH and ZE.

UK Delivery To: Northern Ireland, The Channel Islands, the Scottish Highlands & Islands & The Isle of Man

Our Saver delivery service is not available to these areas, Standard delivery costs £4.95 and courier deliveries are £9.95. Delivery times are 2 -5 working days.

Please note that our Premium next day courier services are not available to  most customers with the follwoing post code  prefixes: IM, GY, JE, BT, FK, HS, G83, IV, KA 27-28, KW, PA, PH and ZE.

European Union Delivery

When sending items to the EU region we use the most appropriate service depending on the size, weight, value and destination of your order, this may include a courier service which would require a signature on delivery, but don't worry we've made it as simple as possible for you. The checkout process will automatically display the methods available to you and the delivery cost (from £9.95), so simply choose the one you would like. Delivery times vary across Europe but should take 2-7 working days.

DPD Classic is a fully trackable service via DPD's website and a tracking number will be emailed to you after your goods have been dispatched.

 

Delivery Destinations (outside the UK)

Country

Airmail (7 - 10 working days)

DPD Classic

DPD Delivery Time (in working days)

Austria

£7.95

£11.95

2-5 days

Belgium

£7.95

£11.95

2-5 days

Bulgaria

£9.95

£23.95

4-5 days

Czech Republic

£9.95

£23.95

4-5 days

Denmark

£7.95

£11.95

2-5 days

Eire

£7.95

£11.95

2-5 days

Estonia

£9.95

£23.95

4-5 days

Finland

£9.95

£23.95

4-5 days

France

£7.95

£11.95

2-5 days

Germany

£7.95

£11.95

2-5 days

Greece

£7.95

£23.95

4-5 days

Hungary

£9.95

£23.95

4-5 days

Italy

£7.95

£16.95

3-5 days

Luxembourg

£7.95

£11.95

2-5 days

Netherlands

£7.95

£11.95

2-5 days

Poland

£9.95

£23.95

4-5 days

Portugal

£7.95

£23.95

4-5 days

Romania

£9.95

£23.95

4-5 days

Slovakia

£9.95

£23.95

4-5 days

Slovenia

£9.95

£23.95

4-5 days

Spain

£7.95

£16.95

3-5 days

Sweden

£9.95

£23.95

4-5 days

 

Rest of the World

Unfortunately, if your country is not listed above then we are not currently able to ship items to you. If you have any further queries, please contact our customer services department at customerservices@red5.co.uk

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