IMPORTANT PRODUCT RECALL


AIRWHEELS, FLYWHEELS AND SMARTGLIDER SELF BALANCING BOARDS

 

Product Recall Notice:  23rd December 2015

 

Product Details:

Item code 5367 - Flywheels Black

Item code 5368 - Flywheels Red

Item code 5369 - Flywheels White

Item code 5251 - Airwheel Airboard

Item code 4893 - Airwheel X3

Item code 5451 - SmartGlider Cool White

Item code 5452 - SmartGlider Dazzling Red

Item code 5450 - SmartGlider Jet Black

 

We have identified that these products are not fully compliant with British Standards and may be a
safety/fire hazard. We are asking customers to return the product with the mains plug, charger and
proof of purchase to their local Menkind or RED5 store for a full refund.


This notice applies to all Flywheel, SmartGlider and Airwheel products purchased from RED5.


We recommend that you return your product as soon as possible. Further information and advice from
Trading Standards can be found on the BBC website http://www.bbc.co.uk/news/business-35109728

We take the quality and safety of our products extremely seriously and would like to apologise to
customers affected for any inconvenience this may cause. Customers who have a query should contact
Customer Services: 0333 577 7334 or help@RED5.co.uk

Where can i return my product?

A list of our stores can be found at:
Menkind Stores: http://www.menkind.co.uk/storelocator/
RED5 Stores: http://www.red5.co.uk/store-finder/

RED5
Unit B, Saxon Way, Priory Park, Hessle, HU13 9PB